Frequently Asked Questions
What materials are used in your embroidered pillows?
Our embroidered pillows are made with premium cotton fabric and high-quality threads for embroidery. The filling is 100% hypoallergenic polyester fiber that maintains its shape while providing comfort.
How should I care for my embroidered bedsheets?
We recommend gentle machine wash in cold water with mild detergent. Avoid bleach and tumble dry on low heat. For best results, iron on the reverse side while slightly damp to preserve the embroidery.
Do you offer custom embroidery designs?
Yes! We specialize in custom embroidery work. You can send us your design or choose from our catalog. Custom orders typically take 7-10 business days to complete before shipping.
What sizes are available for your bedsheets?
We offer all standard sizes: Single (90×180 cm), Double (180×210 cm), Queen (210×225 cm), and King (225×260 cm). Custom sizes are also available upon request.
What's your return policy?
We offer a 15-day return policy for unused products with original packaging. Custom embroidered items are non-returnable unless damaged during shipping.
Do you offer bulk discounts for wholesale orders?
Absolutely! We provide special pricing for wholesale orders. Please contact our sales team with your requirements to get a customized quote.